In every condominium, the stability of the syndicate depends on the well-being of its board members. These individuals, often co-owner volunteers, take on a wide range of responsibilities: overseeing maintenance, making financial decisions, communicating with co-owners, and much more. Their role is central to both the daily operations and the long-term strategic management of the building.
Yet, these board members are often overburdened, misunderstood, or even overlooked in their efforts. The result: fatigue, lack of motivation, high turnover… and instability within the condo syndicate, which can lead to project delays, poor financial management, and a breakdown in community cohesion.
In this article, we offer practical advice to support your board members, whether you are a co-owner or part of the board yourself.
Co-owners — How to ease the burden on volunteer board members
Respect their privacy: Never knock on their door
Board members live in the condo just like you. Their front door is not a service counter. Any request should be addressed to the property manager, via the Stratège platform, email, or phone.
Avoid spontaneous discussions in common areas
Stopping a board member in the parking lot or elevator adds to their mental load.
Use formal communication channels for your requests—it ensures better tracking and helps preserve the board’s energy.
Ask questions respectfully
A gentle reminder: board members volunteer their time. Be appreciative, avoid blame, and thank them for their dedication.
Accept delays and proper processes
Many decisions require financial, legal, or technical analysis, validated by both the manager and the board. Expect reasonable delays and understand that thoroughness takes time.
Always submit requests to the property manager
Repairs, documents, administrative questions—everything should go through the manager, who is there to support you. There’s no need to burden the board directly.
Offer help when possible
You can truly make a difference by helping supervise a vendor on-site, assisting during a move, or reporting an issue to the manager. A well-managed condo thrives on collaboration from all residents.
Board members – How to avoid burnout as a volunteer
Delegate to your manager, your best ally
Your role is strategic, not operational. Trust your property manager, especially for accounting, vendor coordination, and communication with residents.
Rely on external audits
To validate the financial statements prepared by the Condo Stratégis accounting team, consider hiring an external audit firm. The cost is minimal, and the peace of mind is invaluable.
Involve co-owners for specific tasks
Some residents are willing and available to help. They can accompany a plumber, inspector, or contractor in common areas (roof, machine room, etc.). The manager will coordinate directly with the trusted co-owner selected by the board.
Assign complex projects to experts
For major work, it’s best to rely on our professional partners (engineering and architecture firms). They can analyze proposals and guide you toward the best choice—objectively and without pressure.
Avoid penny-pinching that leads to burnout
Trying to “save money” by doing everything yourself can lead to exhaustion, errors, and delays. Delegate certain tasks to your manager or qualified service providers—this ensures better results and preserves your energy.
Set expectations from the start
Clear roles, the right tools, and fluid communication with your property manager are the foundations of effective and sustainable governance.
In summary: A strong syndicate depends on balance :
- Co-owners: Be respectful, use the right communication channels, and support your board members.
- Board members: Focus on strategy, delegate wisely, and rely on your management team.
At Condo Stratégis, our mission is clear:
To support condo syndicates by providing human-centered, sustainable, and professional management.
Preserving the board’s stability means protecting your investment—and your quality of life.